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If a service or appointment is cancelled 48 hours prior to the appointment, then the patient is entitled to a full refund. Any cancellations within 48 hours of the appointment time are not refundable.

With respect to requesting a refund for a service after it has been carried out then we ask you to put the complaint in writing to the practice manager as per our complaints procedure.

Edgbaston Private Medical Practice is a trading name of Lister Medical Group Ltd, Registered Office: 44 George Road, Birmingham, B15 1PL, UK Company Reg No.: 09594751